Terms of Service

Effective Date: 2026-05-10

These Terms of Service (“Terms”) govern your access to and use of proxivalabs.com (the “Site”) operated by Proxiva Peptides (“Proxiva,” “we,” “us,” or “our”). By using the Site or placing an order, you agree to these Terms.

1. Research-Only Use — Critical Disclaimer

All products sold on this Site are intended strictly for laboratory and research use only. They are not for human or animal consumption, medical use, diagnostic use, therapeutic use, or veterinary use. By placing an order, you certify that:

• You are purchasing for laboratory, scientific, or research purposes only.
• You will not administer, ingest, inject, apply, or otherwise consume the products.
• You will handle all products in compliance with all applicable laws and institutional protocols.
• You assume full responsibility for the lawful use of any product purchased.

Proxiva makes no representation that any product is safe, effective, or appropriate for human or animal use. Any use other than laboratory and research use is strictly at your own risk and is not authorized by Proxiva.

2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) and capable of entering into binding contracts to use the Site or place orders. By using the Site, you represent that you meet these requirements.

3. Account and Order Acceptance

You agree to provide accurate, current, and complete information when creating an account or placing an order, and to keep that information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

All orders are subject to acceptance by Proxiva. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, product unavailability, or any reason we deem appropriate. If we cancel an order after payment, we will refund the charged amount.

4. Pricing, Payment, and Taxes

Prices listed on the Site are in U.S. dollars and are subject to change without notice. We accept payment via the methods listed at checkout, including credit/debit cards (via Stripe), Bridge Payment Gateway (cryptocurrency), Zelle, and other methods we may offer from time to time.

You are responsible for any taxes, duties, or fees imposed by your jurisdiction. We may collect sales tax where required by law.

5. Shipping and Delivery

We ship from our United States facility via USPS or FedEx. Delivery times are estimates only and not guaranteed. Risk of loss and title pass to you upon delivery to the carrier. Tracking information will be provided.

You are responsible for providing an accurate shipping address. Shipments returned due to incorrect addresses or refused delivery may be subject to reshipment fees.

6. Returns and Refunds

Due to the nature of research compounds, all sales are final once a product has shipped. We do not accept returns or issue refunds for opened, used, or partially-used products.

If your shipment arrives damaged or defective, contact us at in**@*********bs.com within 7 days of delivery with photographic evidence. We will, at our discretion, replace the affected items or issue a refund.

Lost shipments confirmed by the carrier as undeliverable may, at our discretion, be re-shipped or refunded.

7. Prohibited Conduct

You agree not to:

• Use the products for human, animal, medical, therapeutic, diagnostic, or veterinary purposes.
• Resell, distribute, or advertise our products for any non-research use.
• Make false claims about the products’ safety, efficacy, or intended use.
• Reverse-engineer, scrape, or harvest content from the Site without our prior written consent.
• Use the Site or products in violation of any applicable law or regulation.

8. Intellectual Property

All content on the Site — including text, graphics, logos, product photography, and the Proxiva name and marks — is the property of Proxiva or its licensors and is protected by U.S. and international intellectual-property laws. You may not reproduce, distribute, or use our content without prior written permission.

9. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or any warranty arising from course of dealing or usage of trade. We do not warrant that the Site will be uninterrupted, error-free, secure, or that any defects will be corrected.

10. Limitation of Liability

To the maximum extent permitted by law, Proxiva and its officers, directors, employees, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use, arising out of or related to the Site, the products, or these Terms — even if advised of the possibility of such damages.

Our total liability for any claim arising from or relating to the Site, the products, or these Terms is limited to the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Proxiva and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the products in violation of these Terms, including any human or animal use.

12. Governing Law and Venue

These Terms are governed by the laws of the United States and the State of Delaware, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or your use of the Site will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

13. Binding Arbitration and Class-Action Waiver

Any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or the products will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in Delaware (or remotely at the arbitrator’s discretion), and judgment on the award may be entered in any court of competent jurisdiction.

You waive any right to bring or participate in any class action, collective action, or representative action against Proxiva. Disputes must be brought individually.

14. Changes to These Terms

We may update these Terms at any time. The “Effective Date” at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Contact

For questions about these Terms, contact:

Proxiva Peptides
Email: in**@*********bs.com

Privacy Policy

Effective Date: 2026-05-10

This Privacy Policy describes how Proxiva Peptides (“Proxiva,” “we,” “us,” or “our”) collects, uses, and protects information when you visit proxivalabs.com (the “Site”) or place an order with us.

1. Information We Collect

When you place an order or interact with the Site, we may collect:

• Account information: Name, email address, phone number, billing and shipping addresses.
• Payment information: Card details and billing address. Payment data is processed by our payment partners (Stripe, Bridge Payment Gateway, Zelle) and we do not store full card numbers on our servers.
• Order information: Products purchased, order amounts, dates, fulfillment status, tracking numbers.
• Technical information: IP address, browser type, device information, referring URLs, pages viewed, and timestamps. We collect this through cookies, pixels, and server logs.
• Communications: Records of your customer-service requests, emails, and chat messages.

2. How We Use Information

• To process and ship your orders.
• To verify identity and prevent fraud.
• To provide customer support.
• To send order confirmations, shipping notifications, and (with your consent) marketing emails. You may opt out of marketing emails at any time using the unsubscribe link in any email.
• To comply with applicable laws, regulations, and lawful requests from authorities.
• To improve our Site, products, and services through analytics.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and personalize advertising. You can control cookies through your browser settings. Disabling cookies may impair certain Site functionality (such as the shopping cart).

The Site may include analytics tools and ad pixels from Google Analytics, Pinterest, Meta (Facebook), and other vendors. These third parties may collect information about your use of the Site according to their own privacy policies.

4. Information Sharing

We do not sell or rent your personal information. We share information only with:

• Service providers who help us operate (payment processors, shipping carriers such as USPS and FedEx, email service providers, hosting and analytics vendors, fraud-prevention services).
• Legal authorities when required by law, subpoena, or to protect our rights, customers, or the public.
• Successors in interest in the event of a merger, acquisition, or sale of assets, subject to confidentiality obligations.

5. Data Retention

We retain order records and account information for as long as needed to provide service and to comply with our legal, tax, and accounting obligations. Inactive accounts and order data may be retained for at least seven years after last activity.

6. Your Rights

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion of your personal information, request correction of inaccurate information, opt out of any “sale” or “sharing” of personal information, and not be discriminated against for exercising your rights. We do not sell personal information.

EU/UK residents (GDPR/UK GDPR): You have the right to access, correct, delete, restrict, or object to processing of your personal information, the right to data portability, and the right to withdraw consent. The lawful basis for our processing is contract performance, legitimate interest, and your consent where applicable.

To exercise any of these rights, email in**@*********bs.com. We may verify your identity before fulfilling requests.

7. Data Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your information, including TLS encryption, restricted access, and PCI-compliant payment processors. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not directed to children under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us at in**@*********bs.com and we will delete it promptly.

9. International Visitors

The Site is operated in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the U.S., where data-protection laws may differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the most recent revision. Material changes will be posted on this page; continued use of the Site after changes constitutes acceptance.

11. Contact Us

For privacy questions or to exercise your rights, contact:

Proxiva Peptides
Email: in**@*********bs.com